With the costs of cloud based services and platforms steadily declining, VoIP services are going to lower the overall costs that you spend on voice communications. However, with the use of an IP-based communication system, communication is transferred via data packets and sent over the Internet. Therefore, you get a simple charge every month no matter how many “lines” you are using. Because no phone lines need to be used to make calls, this enables conference calls to be made much easier as well.